The type of personal information that we collect and hold about you depends on the type of transactions that you have with us:
1. Registering with WWW.META-STARTS.ONLINE
Please note that we may gather Personal Information about you when you provide this information directly from you in person, over the phone, through written communications (either on paper or electronic) or by you completing forms or answering questions on our websites to us or indirectly by someone gives us information about you) when you access our Website, use the Services or interact with us.
When you register on our Website or participating in competitions offered by us, when you create and update your profile, and when you purchase Online Courses on the Website or other services, we and third parties working with us will collect the following information:
- Any Visitor can view the Website, but in order to participate fully in all activities on the Website and take part in the Online Content and Courses and other services, you must register for a personal account on the Website (a “MEATSTARS Account”) by providing a name, an email address and a password.
- In setting up your MEATSTARS Account, you may be prompted or required to enter additional information, including date of birth, program type, grade, profile picture, email address, gender, residential and postal addresses, mobile number, country of nationality, ID number for Jordanian passport details for non-Jordanian, security question and answer
- Other personal data if you choose to register your METASTARS account via third party websites including Facebook , Instagram, LinkedIn and Twitter and Google, and have provided your personal information on those platforms
- Payment details (such as your credit card information, account information, billing address and related information), please note that we do not retain your credit card details after completion of your payment.
- Data relating to your use of our Website and enrolment on Online Courses
- Information provided by you when you correspond with us (including via surveys).
- Other information you choose to provide about your interests, learning goals, and other general learning preferences for the purpose of making course recommendations on our website or, if you’ve opted in, via email and personalizing our services to your needs.
- Information provided from third party sources, such as our Partners who may invite you to subscribe with our services.
Note: By registering with METASTARS for an Account, you agree (in addition to the Acceptable Use Conditions above) that you:
A. Are, and will continue to be, registered for the Website only once and will not set up multiple Accounts
B. Will not let anyone else use your METASTARS Account
C. Will notify the METASTARS Company’s customer service department cs@meta-stars.online, immediately if you become aware of any other breaching these Policy or Terms & Use (Link for Terms & Use).
2. Data third-party sources
To the extent allowed by law, METASTARS Company may collect personal information about you from other third-party sources that are not connected to us. We may maintain this information or associate it with personal information we already have about you. This information helps us to improve our Websites, to deliver better and more personalized Services, to update, expand, and analyze our records, identify new users, and provide products and services that may be of interest to you.
Third-party sources we may use, our partners, data brokers, social networks and Publicly-available sources
We are not responsible for the accuracy of any information provided by third-parties or third-party policies or practices.
3. Learning journey
When you are participating on an Online recorded courses, online one-to-one learning & consultation sessions, we and third parties may collect and store the following additional information:
- Comments you voluntarily post while participating in online discussions with the Course educators and other Learners during the Course run.
- Any email communications with us to seek user support or to send queries related to the Course.
- Any content submitted by you during the Course, such as written assignments, quizzes, and examinations, and the results of any assessments.
- Any data and documentation you submit in order to verify your identity where required by us (collected by our third-party identity verification vendors who may store your information for the sole purpose of identification verification).
- Responses you voluntarily provide to us, the Course educators, or third parties in questionnaires, surveys, or user research that you participate in related to the Course.
4. Requesting additional information on an online course or other services:
We collect information from visitors to our Website who express interest in a particular Online Course or other services and wish to be contacted by us. The information includes:
Name, email address, age, gender, date of birth, program type, grade, mobile number, country of nationality.
5. Personal data we process automatically by technology.
- We may automatically process certain information from you, including but not limited to, your web browser type and version, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, user profiles, and/or a date/time stamp for your visit, and, with respect to your mobile phone, MAC (Media Access Control address), the unique device identifier (Android ID), information about the operation system your computer or mobile device is using, such as versions of software and language settings.
- We may also collect information about the links you are clicking on and the pages made visible to you.
- If you are using a mobile device, we can also receive data that identify the device, settings and features, location, software errors and other system operations and your advertising identifiers. When you use our services through the Website, we collect the data about the websites you used to access our services and the data about your hardware and software.
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